The Short type: In case you are trying to find a unique gemstone or unique anniversary present, Leibish & Co. provides a powerful stock of high-quality, colorful, and conflict-free diamonds and gems. The family-run company might running online since 1998 with an individual touch who has acquired repeat business the world over. Leibish & Co. makes it easy to purchase free stones or to use their free “Design a” tool to take your own ideal piece of precious jewelry alive. With years of experience and good craftsmanship under their buckle, Leibish & Co. is on the brink of growing its supply to watches alongside add-ons.
When Leibish Polnauer launched his first online diamond business in 1998, it took nearly an entire day to upload just one picture and information to his web site â but he had been a visionary exactly who noticed prospective inside the fledgling arena of e-commerce. “as he sees the possibility in an idea, he’ll try everything in the power to advance with it,” stated Benji Margolese, Director of information promotional for Leibish & Co.
Leibish developed an effective, family-run procedure together with wife and children helping in leadership roles. They’ve got expanded a successful web based business with practices situated worldwide. Leibish & Co. is a leader in distinctive coloured expensive diamonds and gemstones that are hard to find somewhere else. The diamonds may conflict-free, and is a key point for a number of buyers.
“folks visited united states since they seek out one thing just a little different, some thing a tad bit more unique than what everyone else has actually,” Benji stated.
While Leibish & Co. supplies top-quality traditional diamonds, the company specializes in colourful, special precious jewelry. When requested exactly why the business enterprise provides this type of a higher client return rate, Benji easily pinpoints the main reason.
“It really is a mixture of exemplary services and products, fantastic solution, and jewellery designed towards the greatest degrees of brilliance,” the guy said. “The jewelry we make isn’t your everyday, mass-produced version of item. Each piece is actually custom-made to perfectly fit the diamond or gem selected because of the customer.”
A household Affair With individual Service
Leibish & Co. is actually a true family members business, with Leibish’s friends playing key functions inside the organization.
Leibish functions as creator and chairman for the company, while his partner, Rosi, is the company’ Activities management. Their own eldest daughter, Chavi, functions as the Lead Jewelry Designer â which will be a massive responsibility since custom jewellery accocunts for a lot more than 50percent from the organizations business, Benji mentioned.
Leibish’s oldest son, Yossi, will be the Chief Executive Officer of Leibish & Co. Another boy, Shmulik, that is a graduate of this Gemological Institute of The united states, may be the fundamental Diamond Buyer when it comes down to organization. “Shmulik is, truthfully, certainly many gifted tone diamond experts in the industry,” Benji mentioned.
Leibish’s son Itzik may be the company’s COO and runs its nyc company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young ones, could be the organization’s CFO.
“among the longtime people in the group, i could tell you that, even though there is no relation, they consider myself, and others, part of their loved ones,” Benji stated. “each of us bring our very own knowledge to your business, but collaborate to constantly grow the firm.”
Customers are in addition addressed like family members at Leibish & Co., where the company invests energy into personal service and sales. “have you ever dealt with one specific broker, including, this is the exact same person you will definitely usually handle, it doesn’t matter what you’re phoning or composing within,” Benji mentioned. “we do not trust driving clients around to various departments if they have a question or particular concern they wish to handle.”
Clients Come From all around the World
Leibish provides several different types of customers: you can find people, just who largely shop through website, merchants, and those into the trade company, exactly who typically go to the businesses major workplaces in New York, Israel, and Hong-Kong.
Nearly all Leibish & Co.’s clients are from United States. Its next most popular market is Canada, with great britain, Australia, Hong-Kong, together with remainder of Europe.
Clients at each stage of existence shop at Leibish & Co., though nearly all are within ages of 35 and 54, Benji said. Also, the firm garners about 300,000 website visits every month â and keeps almost all of its customers finding its way back.
“With over a 70per cent return client standing, we continue to be being among the most popular companies within our niche,” the guy mentioned.
Colorful Diamonds & Gemstones With a “Design your own personal” Option
Leibish & Co. carries top-quality precious jewelry, and preserves inventory flexibility, especially for on the web clients, Benji mentioned. The organization carries numerous free diamonds and valuable gemstones, but its crucial goods are tailored jewelry productions.
“We keep a large assortment of multicolor diamond and gemstone jewellery, which includes on the rarest colors ever before seen,” he mentioned. “We are recognized well by our bread-and-butter services and products â yellow diamond and pink diamond involvement bands. However, we offer diamond jewelry of almost every color, and precious gemstones â such as sapphires, emeralds, and rubies. We offer jewellery constructed with colorless diamonds, also, but our very own knowledge is within the realm of tone.”
For customers with some thing at heart and require assist that makes it a reality, Leibish & Co. offers a “Design your” jewelry instrument, which Benji stated is actually its top product.
“Naturally, when shopping for a unique part, men and women frequently desire certain rocks and placing types they’ve already dropped deeply in love with,” he said. The “Design yours” tool makes it possible for consumers to construct an item making use of the rock, establishing, and steel of these option.
“permits these to deliver their unique hopes and dreams alive â with this knowledge in craftsmanship,” Benji informed us.
Add-ons & unique Online Tools in Store for Leibish & Co.
whilst seems forward to the near future, Leibish & Co. is actually slowly changing toward higher-ticket products plus item variety. The organization seems comfy branching over to new products because of the devotion and love it relates to finest the existing productions.
“we spoken of adding different extras â eg luxury watches, handbags, as well as pens,” Benji said. “But we decided to wait until we initially perfected all of our major line of item, which will be diamond jewelry.”
Leibish & Co. can be researching ways to carry on perfecting the common internet site, too. One-way it plans to boost its on the web experience is by adding augmented real life attributes, that may offer virtual shoppers more of an in-store knowledge.
As a company having its roots in colourful expensive diamonds and ecommerce, Leibish & Co. consistently innovate in a conventional market which views modification since different, not the rule.